Privacy Policy

Last Modified: May 25, 2018

This Privacy Statement explains how Sailing Heaven (“Sailing Heaven,” “we,” “us,” or “our”) collects, uses, and discloses your information.

Where applicable, you consent to the use of your information as described in this Privacy Statement each time you use our services, so we urge you to read this document in full, and Contact Us if you have any questions.

Who we are

Our website address is: https://sailingheaven.com.

We are officially licensed and bonded for clients’ financial security by Hellenic Ministry of Tourism (National Tourist Organization of Greece License No 0206E63000382201)

Our mailing address is:
59, Gortynias Str., Glyfada, 16561 Athens, Greece
Tel: +30 697 2702594 – Fax: +30 210 9637322

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Your personal data which are collected and processed via our forms in a transparent manner are adequate, relevant and not excessive in relation to the purposes for which they are collected. Your personal data are collected and used to access the features and services offered on our website, namely to:

  • respond to your requests for information, quotes, or reservations
  • make yourself an online reservation
  • reply with special offers tailored to your wishes
  • surveys that will allow us to improve and adapt our products and services

Cookies

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices.

Sailing Heaven site uses cookies to adapt to the preferences of its users and to optimize its internet pages. In order for you to connect to and customize the site and services, the site’s webpage servers may place cookies on your computer. These cookies facilitate navigation and improve the user-friendliness of the website.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.) from third-party websites. Embedded content from third-party websites behaves in the exact same way as if the visitor has visited the third-party website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to information collected by us. We encourage you to read the privacy policies of any third parties before proceeding to use their websites, products, or services.

Who we share your data with

If you confirm a booking, we may share the personal data you provide on the crew list with our collaborators, service providers (insurance companies), and the Port Authorities for the purpose to validate your reservation, edit a charter party, arrange your arrival at the embarkation point, or to follow the necessary process for the sail-off.

Except for the cases stated above, we agree not to sell, rent, or transfer your personal data to third parties without your consent. We may be required to disclose your personal data without your prior consent in order to comply with a legal requirement. We may disclose your personal data if necessary to comply with a court summons, warrant or other judgment of order, which appears to be valid or to an authority that has asserted its legitimate authority to obtain the information in the context of an inquiry or in the exercise of a legitimate interest and in particular the defense of its rights.

How long we retain your data

We will keep your personal data in a secure environment for the time necessary to achieve the purposes for which they were collected or during the minimum retention period provided by the applicable legislation, particularly in civil and commercial matters.

If you confirm a booking, your personal data are retained indefinitely so that if you proceed to an online booking at any time in the future, you will be recognized as an existing customer and you will receive the corresponding benefits according to our marketing policy valid at the time of your new booking.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date. Depending on where you live, you may have the rights described below.

You have the right to access, correct, or delete the personal information that we collect. You are also entitled to object to or restrict, at any time, the further processing of your personal information. You have the right to receive your personal information in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.

If you have an account on this site, have requested a quote / information / booking, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.

You may Contact Us to exercise your rights. We will respond to your request in a reasonable timeframe, and in any event in less than 30 days.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

We take protective measures to ensure the confidentiality and security of your personal data and to prevent such data from being damaged, deleted or accessed by unauthorized third parties. Access to personal data is strictly limited to employees who are authorized by virtues of their duties and who are bound by an obligation of confidentiality.

Changes to the privacy policy

In the event that we modify this policy or if the law requires doing so, it will be published on our website and will be effective upon its publication. Therefore, we encourage you to refer to this publication in each visit to learn more about the latest version which is permanently available on our website.

What data breach procedures we have in place

Please be aware that, despite our efforts, no security system is impenetrable. In the event of a security breach, we will promptly notify you and the proper authorities if required by law. If you feel that the security of your account or personal information has been compromised, please immediately Contact Us.

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